Unfortunately there will be no refunds nor returns on all custom-made spells, This is due to the fact that the ingredients used in the spells are very costly, rare, and are imported from various parts of the world.
These precious ingredients can not be reused or resold for they are consumed by fire during the ritual ceremonies of your spell work. No exchanges or store credits will be made in those cases.
There are no guarantees of any kind within the spiritual realm due to the fact that it tends to be unpredictable at times. I make no promises nor do I guarantee miracles.